UGT ACHEVE COMPENSATION DAY

UGT, has achieved that the company gives a compensation day
to the agents that works on the 1st of November and the 6th of
December as stated in the collective agreement art. 47.
The company was first not prepared to give the compensation
day but after 2 weeks of dialog they finally agreed.

 

UGT HA CONSEGUIDO, DI A DE COMPENSACIO N

UGT, ha conseguido, que la empresa compense el dia 1 de
noviembre y 6 de diciembre a los agentes que trabajaron este
día, tal como dice el art.47 del convenio de contact center,
después de dos semanas de dialogo con la empresa, la cual se
negaba a compensar.

VERDICT, WARNINGS AND BONUS

When Sellbytel gives you a warning they deduct your bonus that you have earned.
We have just received a verdict from the social court first instants, stating that this policy is not legal.

The court says clearly that they cannot deduct your bonus when they give you a warning

If Sellbytel has appealed we do not know at this moment

 

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Horas extraordinarias y complementarias, ¿sabes qué es la diferencia?

Si tienes un contrato de 39 horas todas las horas de más son horas extraordinarias y cobras un plus de 25 por cien.
Si tienes un contrato de menos de 39 horas y más de 30 horas, puedes hacer horas complementarias hasta las 39 horas, las horas serán pagadas como horas normales, y a continuación puedes tener horas extraordinarias (plus 25 por cien), recuerda, las horas máximas por semana son 48
Si tienes un contrato de 30 horas o menos, no puedes hacer horas adicionales si no tienes un acuerdo en escrito con la empresa y las máximas que puedes acordar son 30 por cien de las horas que tienes en el contrato. Horas extraordinarias no son legales con este tipo de contrato

 

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Overtime and additional hours, do you know what the deference is?

If you have a 39 hours contract, all extra hours are overtime, and you get plus 25% per hour.
If you have a contract with less than 39 and more than 30 hours, you can work additional hours up till the 39 hours, they are paid as normal hours, and after these hours you can have overtime (+25%), remember, maximum working hours per week are 48 hours.
If you have a contract with 30 hours or less, you cannot have additional hours unless you have a written agreement with the company and the maximum additional hours you by law can agree to are 30% of the hours you have in your contract. Overtime is not legal with these contracts.

 

 

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25 DÍAS DE VACACIONES AL AÑO

UGT ha propuesto Sellbytel implementar 25 días de vacaciones (laborables) para todos los empleados, (o 35 días naturales)

Ahora tenemos 23 días de vacaciones (laborables) al año, o 32 días naturales

Los 25 días de vacaciones por año que hemos pedido, significará más tiempo de calidad para los empleados y en estos tiempos de crisis con una gran cantidad de jóvenes desempleados también significa que Sellbytel puede emplear a unas 18 personas más. No sólo conseguimos empleados más felices y más calidad a su trabajo, sino que también será una ayuda a la sociedad para reducir la cola de desempleados

Estamos esperando respuesta por parte de Sellbytel

 

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25 HOLIDAYS PER YEAR

UGT has proposed Sellbytel to implement 25 holidays per year to all employees, (or 35 calendar days)

Now we do have 23 working holidays per year, or 32 calendar days

The 25 working holidays per year we have asked for, will mean more quality time to the employees and in these time of crisis with a lot of unemployed young people it means that Sellbytel can employ about 18 people more. It will not only mean more happy employees that again will be giving more quality to their job, it will also be a help to society to reduce the cue of unemployed people

We are awaiting the answer from Sellbytel

 

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SELLBYTEL DENYING YOUR RESIGNATION

 

According to the law and our collective agreement, you have to notify the company in writing 15 days in advance when you want to resign.

Remember to bring 2 copies, one that your closest superior signs as received, and one that you sign and hand in.

In Sellbytel there are some supervisors/managers that deny receiving your resignation, using different excuses such as; your holidays that has been approved long time ago do not count as notification days, or they threatens you with a grave warning for unjustified absence, or for leaving your working place without permission.

And if they are denying your resignation?

First you have to contact us and we will talk with HR. And if we cannot solve the problem, then we will explain you what you have to do next, what are your possibilities.

 

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