In January we are having elections for the workers legal representatives, also named committee members.
If you are interested, in being a candidate or in how it works, please contact us.
Contact us on this link
viernes, 19 de octubre de 2018
jueves, 18 de octubre de 2018
ARTICLE 21. - FUNCTIONAL MOBILITY
In our collective agreement art. 21 are wtritten:
Functional mobility within the company will be carried out, in accordance with the provisions of this Agreement, respecting, in all cases, the legal regime, guarantees and requirements established in the Statute of Workers.
Functional mobility within the same professional group cannot be carried out between radically different specialties, which require complex training processes of adaptation.
Within the professional group, the degree of requirements or performance of the functions performed at each moment will determine the level of remuneration that is applicable.
The functional mobility within the same professional group will not suppose reduction of the level of remuneration of origin.
Mobility for the performance of functions belonging to a higher professional group, as well as mobility for the performance of functions belonging to a lower professional group, will be regulated according to the provisions established in this regard in article 39 of the Workers' Statute.
When the company deems it necessary for a contracted person to carry out corresponding work at a higher level, this will receive, during the time in which it lends them, the salary corresponding to that level.
Those who perform functions of a higher level for six months at least in the period of one year, or for eight months at least, in a period of two years, will belong to the higher level corresponding to the functions performed. For these purposes, the computation must be daily, regardless of the number of hours of the day dedicated to higher level functions.
Mobility, when it involves changes between specialized technical management and management of general services, may be carried out provided that the new assigned functions are equivalent to those of provenance, understood equivalence in the terms established in article 22.3 of the Workers' Statute.
The worker may request the change of functions, both within a professional group and outside it. In these cases, the request must be reasoned, and the requirements established in this Agreement for the performance of the functions or position requested must be met. The company will give a reasoned response to the request within a month.
Functional mobility carried out by mutual agreement between the parties, shall respect the provisions of a general nature in this Agreement and in the applicable legislation.
Consequently, changes in functions other than those established in the previous sections will require the agreement of the parties or, failing that, the submission of the rules foreseen for the substantial modifications of the working conditions, in accordance with the provisions of article 41.1. f) of the Workers' Statute.
The payment of higher-level functions, when performed sporadically and paid by effective day, will be applied by dividing the difference between the monthly salary of both levels, between 30 and multiplied by 1.4.
Publicado por
Sección Sindical UGT, Concentrix/Webhelp Barcelona
en
jueves, octubre 18, 2018
No hay comentarios:
Etiquetas:
barcelona,
catalunya,
contact center,
Convenio,
derechos laborales,
sellbytel,
telemarketing,
tiempo de trabajo,
ugt
Ubicación:
Barcelona, España
jueves, 4 de octubre de 2018
HOURS
According to
our collective agreement the normal hours per year is maximum 1764, with a
maximum of 39 hours per week.
If you got an
irregular distribution of your working time the maximum hours per week is 48.
If you do
overtime the maximum extra hours per year is 80.
If you have
a contract of 30 hours or less, you are not aloud to do extra hours, only
complementary hours are aloud, and with maximum of 30% of the ordinary hours
you have according to your contract. The complementary hours must be notified
with at least 3 day, and you must agree to them. There is a document for the
complementary hours that you have to sign, if you agree. The complementary
hours are paid as a normal hour.
The difference
between the complementary hours and the extra hours, apart from the price, is
that the complementary hours computes for the calculation of your salary during
sick leave, calculation of the unemployment benefits, and your retirement,
extra hours do not compute for these calculations.
Contact us for further information
Publicado por
Sección Sindical UGT, Concentrix/Webhelp Barcelona
en
jueves, octubre 04, 2018
No hay comentarios:
Etiquetas:
barcelona,
catalunya,
contact center,
Convenio,
derechos laborales,
sellbytel,
telemarketing,
tiempo de trabajo,
ugt
Ubicación:
Barcelona, España
martes, 2 de octubre de 2018
THE SS WILL REVIEW 64,000 MORE SICK LEAVES UNTIL THE END OF THE YEAR.
During the
last quarter of 2018, the INSS (national institute of the SS) will conduct 25%
more reviews of medical leave, which means 64,000 medical check-ups aside from
the usual ones. These reviews of the INSS are separate from the reviews of the MUTUA
of your company and it is mandatory to go to these extraordinary reviews as it
is with the reviews in the MUTUA. These reviews will only be made at sick
leaves of less than 345 days.
The purpose
of these new revisions of the INSS will be to verify that both medical leave
and payment are justified according to the worker's work activity.
(SS =
Social Security)
Publicado por
Sección Sindical UGT, Concentrix/Webhelp Barcelona
en
martes, octubre 02, 2018
No hay comentarios:
Etiquetas:
baja médico,
barcelona,
catalunya,
contact center,
sellbytel,
sick leave,
telemarketing,
tiempo de trabajo,
ugt
Ubicación:
Barcelona, España
miércoles, 26 de septiembre de 2018
Art. 26 in our Collective Agreement; SCHEDULES AND SHIFTS
1.-The people hired will be
obligatorily assigned to one of the shifts of morning, afternoon, split shift
or night.
The following are set as time bands
for each shift:
Morning shift: you cannot start
before 07:00 hours or finish after 16:00 hours.
Afternoon shift: cannot start before
15:00 hours, or finish after 24:00 hours.
Night shift: cannot start before
22:00 hours, or finish after 08:00 hours.
Split shift: cannot start before
09:00 hours, or finish after 20:00 hours; in this shift, the end of the first
part and the beginning of the second, cannot be more than two hours, without repercussion
to agreement, individual or collective. It is recommended, however, that this
maximum time be shortened. This shift cannot be applied to personnel with a contract
equal to or less than 30 hours per week.
2.-In order to encourage full-time
hiring, the signatory parties agree to establish two new shifts to which only
full-time staff can be assigned and with a continuous working day.
Intensive morning: you cannot start
before 9:00 or finish after 18:00.
Intensive afternoon: you cannot
start before 12:00 or finish after 21:00.
In those campaigns in which one of
these shifts is established and there are staff with a part-time contract, these
will have precedence over newly-hired personnel to convert their time to
full-time, always on a voluntary basis.
In the same way, if there were
personnel with indefinite contracts of partial days of other campaigns, who
meet the necessary requirements for the position and were interested in
extending the working day and incorporation to this shift, they will also have
preference over new hires.
The companies will publish the
possibility of subscribing to these shifts in order to prove that, before
making any new hires for these shifts, the possibility has been offered to the
rest of the workforce of the campaign with a part-time contract.
The assignment to any of the new
shifts must be carried out by means of a written agreement between the company
and the person concerned.
3.-Companies will publish work
schedules at least 14 days before the start date of such schedules. In those
companies where the publication of the schedule is monthly, only the schedule
corresponding to the first week may be published 7 days in advance.
Only the schedules, within the fixed
bands, of a maximum of 20% of the staff, with a week in advance, may be
modified.
For this purpose, this 20% of the
staff must be informed of said circumstance at the date of publication of the
schedules and this shall be determined on a rotating basis. Therefore, the
personnel that have been included in this percentage shall not be considered
again until all the personnel of the campaign in that percentage have been
included. If it occurs, the modification of the schedule will be notified in
writing to the worker.
The companies, on a monthly basis,
will provide the workers’ legal representation with the nominal list of work
schedules, as well as the details of the subsequent modifications and the list
of personnel assigned to cover the modifications in each period.
In the cases in which the campaign
or service is of reception, and is initiated for the first time, during the
first month, and within the indicated bands, the schedule will be known with a
minimum advance of forty-eight hours.
In the cases in which the campaign
or service has originally established a working hours schedule that does not
allow the use of shifts and fixed time bands, the company, with prior
accreditation of the objective fact, may agree with the legal representation of
the workers on the establishment of different bands. This agreement must be
reflected in writing in all cases.
By agreement with the legal
representation of the workers, which will be recorded in writing, the
established time bands may be extended.
By agreement with the legal
representation of the workers, which shall be in writing, rotating shifts may
be established under the provisions of article 36.3 of the Workers' Statute.
FOR FURTHER INFORMATION CONTACT US
Publicado por
Sección Sindical UGT, Concentrix/Webhelp Barcelona
en
miércoles, septiembre 26, 2018
No hay comentarios:
Etiquetas:
barcelona,
catalunya,
contact center,
Convenio,
derechos laborales,
sellbytel,
telemarketing,
tiempo de trabajo,
ugt
Ubicación:
Barcelona, España
jueves, 20 de septiembre de 2018
ARTICLE 21 IN OUR COLLECTIVE AGREEMENT.- FUNCTIONAL MOBILITY
Functional mobility within the company will be carried
out, in accordance with the provisions of this Agreement, respecting, in all
cases, the legal regime, guarantees and requirements established in the Statute
of Workers.
Functional mobility within the same professional group
cannot be carried out between radically different specialties, which require
complex training processes of adaptation.
Within the professional group, the degree of
requirements or performance of the functions performed at each moment will
determine the level of remuneration that is applicable.
The functional mobility within the same professional
group will not suppose reduction of the level of remuneration of origin.
Mobility for the performance of functions belonging to
a higher professional group, as well as mobility for the performance of
functions belonging to a lower professional group, will be regulated according
to the provisions established in this regard in article 39 of the Workers'
Statute.
When the company deems it necessary for a contracted
person to carry out corresponding work at a higher level, this will receive,
during the time in which it lends them, the salary corresponding to that level.
Those who perform functions of a higher level for six
months at least in the period of one year, or for eight months at least, in a
period of two years, will belong to the higher level corresponding to the
functions performed. For these purposes, the computation must be daily,
regardless of the number of hours of the day dedicated to higher level
functions.
Mobility, when it involves changes between specialized
technical management and management of general services, may be carried out
provided that the new assigned functions are equivalent to those of provenance,
understood equivalence in the terms established in article 22.3 of the Workers'
Statute.
The worker may request the change of functions, both
within a professional group and outside it. In these cases, the request must be
reasoned, and the requirements established in this Agreement for the
performance of the functions or position requested must be met. The company
will give a reasoned response to the request within a month.
Functional mobility carried out by mutual agreement
between the parties, shall respect the provisions of a general nature in this
Agreement and in the applicable legislation.
Consequently, changes in functions other than those
established in the previous sections will require the agreement of the parties
or, failing that, the submission of the rules foreseen for the substantial
modifications of the working conditions, in accordance with the provisions of
article 41.1. f) of the Workers' Statute.
The payment of higher-level functions, when performed
sporadically and paid by effective day, will be applied by dividing the
difference between the monthly salary of both levels, between 30 and multiplied
by 1.4.
Publicado por
Sección Sindical UGT, Concentrix/Webhelp Barcelona
en
jueves, septiembre 20, 2018
No hay comentarios:
Etiquetas:
barcelona,
catalunya,
contact center,
Convenio,
derechos laborales,
sellbytel,
telemarketing,
tiempo de trabajo,
ugt
Ubicación:
Barcelona, España
viernes, 14 de septiembre de 2018
Resigning from the company
ASK UGT: we know how to answer your doubts correctly
Publicado por
Sección Sindical UGT, Concentrix/Webhelp Barcelona
en
viernes, septiembre 14, 2018
No hay comentarios:
Etiquetas:
baja voluntaria,
barcelona,
catalunya,
cese del contrato,
contact center,
Convenio,
derechos laborales,
sellbytel,
telemarketing,
tiempo de trabajo,
ugt
Ubicación:
Barcelona, España
Suscribirse a:
Entradas (Atom)


