The 24/09 is a bank holiday in Barcelona. If you work on this day you will get extra paid plus a day of.
For further information: https://ugtsbtbcn.wordpress.com/2019/09/23/working-on-a-bank-holiday-barcelona/
lunes, 23 de septiembre de 2019
24/09
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lunes, septiembre 23, 2019
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Ubicación:
Barcelona, España
viernes, 30 de agosto de 2019
RESIGNING
When you want to
resign from your job here in our company there are some rules you need to know
and some advices.
During trial period:
The trial period for
“teleoperador” is 1 month, for “gestor”, (which is most of us) 2 month, and for
qualified technical staff it is maximum 6 month. NOTE: if you are sick during
trial period the period will be extended with the same numbers of days that you
are sick.
Resigning during the
trial period do not have any notice period, this can be done instantly. The
same goes for the company, they can end your contract with no notice during the
trial period.
After trial period:
Once you have passed
the trial period you have to notify your resignation with 15 days minimum if
you are on level 5 or higher, (gestor is level 9) , 1 month if you are on level
3 and 4, and 2 month if you are on level 1 and 2, (counted from the day after
you hand in the paper). Our company do have a template you can use, you find it
in NEO searching for “baja voluntaria”. Remember to print 2 copies, one for you
where the company sign as received and one for the company. Do note that you
are not obligated to use this template by law nor collective agreement.
When you resign
remember to write the dates correctly, the date you hand it in and the date of
the last working day.
Resigning during
unpaid leave
When you resign during
an unpaid leave you still have the notice period, but you do not write a last
working date, because you are not working. All you need is the date you write
it and then you just write that you are giving the notice period according to
our collective agreement. This you can do by email, just remember to ask for a
confirmation so you know they have received/seen it.
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viernes, agosto 30, 2019
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Ubicación:
Barcelona, España
martes, 20 de agosto de 2019
QUÉ HACER SI LA EMPRESA NO RECONOZCA TUS DERECHOS LABORALES
Vacaciones denegadas
Según
el estatuto de los trabajadores art. 38, el trabajador tiene que conocer la
fecha de inicio de sus vacaciones con mínimo dos meses. Es decir, el trabajador
debería solicitar las dos meses y una semana antes para que la empresa tiene la
posibilidad de responder y organizar el trabajo. La empresa puede denegar la
solicitud si hay causa justificada; si no hay posibilidad de liberarle del
puesto, (si hay otros compañeros que tienen vacaciones en las mismas fechas,
etc.).
Según
el art. 14 del convenio colectivo la empresa puede hacer contratos eventuales
por circunstancias de la producción durante el periodo vacacional para
sustituir el personal que disfrutan sus vacaciones.
¿qué hacer si la empresa deniega la solicitud de vacaciones sin
causa justificada?
Primero, es importante
tener todo en escrito para demostrar los hechos.
Segundo, con las pruebas
el trabajador puede denunciar la denegación directamente al juzgado de lo social
de Barcelona sin el uso de un abogado. La denuncia no tiene coste ninguno y
será procedimiento rápido. La sentencia no es recusable, es definitivo.
jueves, 8 de agosto de 2019
DÍAS DE COMPENSACIÓN
¿Tienes
días de compensación no planificados?
¿Te rechaza tu solicitud de vacaciones porque
tienes que disfrutar los días de compensación primero?
Si
ha pasado más que cuatro meses desde que has generado el día de compensación,
pide que te pagan el día; mejor tener el dinero en el banco que en la empresa,
y tiene el derecho que te pagan según el art. 35 del ET.
Ponte
en contacto con nosotros para más información.
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jueves, agosto 08, 2019
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ugt,
vacaciones,
webhelp
Ubicación:
Barcelona, España
viernes, 2 de agosto de 2019
PERIODO DE PRUEBA
La duración del período de prueba será variable en función de la naturaleza de los puestos a cubrir, sin que, en ningún caso pueda exceder de seis meses para el personal técnico titulado, un mes para el personal teleoperador cualquiera que fuera su nivel, quince días para el personal no cualificado, y dos meses para los restantes niveles.
Las situaciones de incapacidad laboral y maternidad que pudieran afectar a las personas empleadas durante el periodo de prueba, interrumpirán el cómputo del mismo, que se reanudará a partir de la fecha de la reincorporación efectiva al trabajo.
Será nulo el pacto que establezca un periodo de prueba cuando el trabajador o trabajadora haya desempeñado las mismas funciones con anterioridad en la empresa, bajo cualquier modalidad de contratación.
Publicado por
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en
viernes, agosto 02, 2019
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Despido,
sellbytel,
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ugt,
webhelp
viernes, 19 de julio de 2019
HORAS EXTRAORDINARIAS
El Estatuto de los Trabajadores, art. 35 sobre horas extraordinarias:
1. Tendrán la
consideración de horas extraordinarias aquellas horas de trabajo que se
realicen sobre la duración máxima de la jornada ordinaria de trabajo, fijada de
acuerdo con el artículo anterior. Mediante convenio colectivo o, en su defecto,
contrato individual, se optará entre abonar las horas extraordinarias en la
cuantía que se fije, que en ningún caso podrá ser inferior al valor de la hora
ordinaria, o compensarlas por tiempos equivalentes de descanso retribuido. En
ausencia de pacto al respecto, se entenderá que las horas extraordinarias
realizadas deberán ser compensadas mediante descanso dentro de los cuatro meses
siguientes a su realización.
2. El número de
horas extraordinarias no podrá ser superior a ochenta al año, salvo lo previsto
en el apartado 3. Para los trabajadores que por la modalidad o duración de su
contrato realizasen una jornada en cómputo anual inferior a la jornada general
en la empresa, el número máximo anual de horas extraordinarias se reducirá en
la misma proporción que exista entre tales jornadas.
A los efectos de
lo dispuesto en el párrafo anterior, no se computarán las horas extraordinarias
que hayan sido compensadas mediante descanso dentro de los cuatro meses
siguientes a su realización.
El Gobierno podrá
suprimir o reducir el número máximo de horas extraordinarias por tiempo
determinado, con carácter general o para ciertas ramas de actividad o ámbitos
territoriales, para incrementar las oportunidades de colocación de los
trabajadores en situación de desempleo.
3. No se tendrá en
cuenta, a efectos de la duración máxima de la jornada ordinaria laboral, ni
para el cómputo del número máximo de las horas extraordinarias autorizadas, el
exceso de las trabajadas para prevenir o reparar siniestros y otros daños
extraordinarios y urgentes, sin perjuicio de su compensación como horas
extraordinarias.
4. La prestación
de trabajo en horas extraordinarias será voluntaria, salvo que su realización
se haya pactado en convenio colectivo o contrato individual de trabajo, dentro
de los límites del apartado 2.
5. A efectos del
cómputo de horas extraordinarias, la jornada de cada trabajador se registrará
día a día y se totalizará en el periodo fijado para el abono de las retribuciones,
entregando copia del resumen al trabajador en el recibo correspondiente.
martes, 25 de junio de 2019
lunes, 27 de mayo de 2019
When you are dismissed
When you
are dismissed here in Spain , the company asks you to sign a heap of papers,
such as; payslip, FINIQUITO (settlement), a document stating that you have
received the money, a dismissal letter, and a document with a copy of the check
they give you, etc.
Most important is what the company have to pay
you.
They have
to pay you your salary until the last day, and as here in Spain usually nothing
is logical, what is the last day? You have a certain number of hours you work
per week, these hours generate the right to relax 2 days, for many people that
is Saturday and Sunday. So, if you have worked all your hours for the week on
the day they dismiss you, they have to pay you for 7 days that week, and not
for 5 days (or less). How to explain this better? Easily; If you have 1 day of
unjustified absence, they deduct 1,4 day of your salary. The 0,4 is the right
to relax you have generated (or not generated in this case) for this day.
Then they
have to pay you your variable proportionally until the last day.
Then there
are holidays. According to our collective agreement you have 32 calendar days
per year, or 23 if they are calculated in working days. So how do you calculate
these days? Here in Spain, a year has 360 days when we talk about work (30 days
per month). So, for each day you work, you generate the right to (32/360 or
23/360) days of holidays. Here again, you will see the 1,4 day, because when
you work all your hours in a week it means you have worked 7 days, including
the 2 days to relax.
If you have
worked on a bank holiday, there is a compensation day they have to pay you out.
This is not
all but if we were to inform you about all details, you would have to spend all
day reading and in the end you would be more confused than you are now.
Therefore,
we always recommend you ask for us to be present when you have to sign any papers
so we can advice you correctly and see if all concepts are in the papers. We
will advise you about your rights, obligations, and the options you have.
Remember,
we do not only advise about dismissals. We advise you correctly about all work-related
doubts you may have.
viernes, 5 de abril de 2019
MEDIATIC, reducing hours
In the Project
located in the building Mediatic on the 4th floor, the company are “offering”
the workers to reduce their weekly hours in order to avoid (more) dismissals.
ATTENTION! If
you agree to reduce your hours this will have a negative effect on the
calculation of the unemployment benefits when/if the company ends your contract
during this summer, and remember, if you have less than 15 years to your retirement
it also has a negative effect on the calculation for your pension.
We in UGT
consider this to be a “ERTE”, (Temporary employment regulatory file) and we are
looking into it to see what they are doing is legal or not.
REMEMBER,
you are always in your rights to ask for our present when you are being called
to a meeting, and we recommend you not to sign anything without consulting us
first.
lunes, 25 de marzo de 2019
WHAT YOU NEED TO KNOW
WHAT YOU NEED TO KNOW
There is an
agreement signed between some unions and the company saying that you must take out
your compensations days before you can take out your vacation days.
UGT have NOT
SINGED this agreement. We consider it as a violation of workers rights and
therefore we are against.
Contact us
for further information.
LO QUE NECESITAS SABER
Hay un acuerdo firmado entre algunos sindicatos y la empresa
en el que se dice que debes disfrutar tus días de compensaciones antes de las vacaciones.
UGT NO HA FIRMADO
este acuerdo. Lo consideramos como una violación de los derechos de los trabajadores
y, por lo tanto, estamos en contra.
Ponte en contacto con nosotros para más información.
Publicado por
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en
lunes, marzo 25, 2019
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ugt,
vacaciones
Ubicación:
Barcelona, España
lunes, 18 de febrero de 2019
HOW TO VOTE UGT, 20/02/2019
When you
and your colleagues go to vote UGT, it is considered as effective working time.
Remember to bring your access card. If the photo on your access card isn’t of a
good quality so you can be recognized, you will have to bring ID with photo,
DNI or Passport.
How to
vote?
Go to the
table where you find the ballots, chose the one with UGT, and only one, and do
not write or draw anything on it, put it in an envelope and go to the election
table. Show your ID and put the envelope in the box when your name has been
verified. And that’s it. 😊
Publicado por
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lunes, febrero 18, 2019
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viernes, 15 de febrero de 2019
VOTE UGT, 20/09/2019
VOTE UGT
20/02/2019
Who are the workers union UGT?
We are the workers legal representatives in Sellbytel Group SA, Barcelona
The work we from the UGT are doing, are among other jobs:
Negotiating with HR on the behalf on the workers, we are collaborating with the workers committee, and with others unions legally represented in Sellbytel, and among other things, we got one yearly holiday more, so we now do have 23 per year, we are trying to get a salary raise, seniority bonus, Christmas bonus, restaurant tickets, etc.
We are also the link between the workers and HR in case that the supervisor and/or manager cannot answer questions, or solve a request made by the worker, or if there is e dispute between the worker and a superior.
Among many things we have achieved:
Solution to the short day
That almost half of the workers in the company do have a fixed contract
That workers that have been placed in a wrong category are being corrected
Implementation of working calendar in all projects
One holiday more (now we have 23)
Change of the document for the taxes when you start in the company, (so now it is more correct)
You do not have to sign a voluntary leave in order to change project
We have solved many internal issues
We have improved the internal communication
We have created the health and security committee and the commission of equality
Thanks to our work you now get paid in January or Finiquito, according to the art. 50 in the Convenio.
Our main task is to ensure that everybody do have a job. So questions about how you can get dismissed, is not something that we can help you with.
Another main task is to ensure that the company policy don’t violate any laws or the collective agreement.
We do read all contracts, all papers given to the employees, we translate into English if somebody has problems with
We assist you in any questions you might have about the collective agreement or the Spanish labour law
We answer to all your work related questions you might have
20/02/2019
Who are the workers union UGT?
We are the workers legal representatives in Sellbytel Group SA, Barcelona
The work we from the UGT are doing, are among other jobs:
Negotiating with HR on the behalf on the workers, we are collaborating with the workers committee, and with others unions legally represented in Sellbytel, and among other things, we got one yearly holiday more, so we now do have 23 per year, we are trying to get a salary raise, seniority bonus, Christmas bonus, restaurant tickets, etc.
We are also the link between the workers and HR in case that the supervisor and/or manager cannot answer questions, or solve a request made by the worker, or if there is e dispute between the worker and a superior.
Among many things we have achieved:
Solution to the short day
That almost half of the workers in the company do have a fixed contract
That workers that have been placed in a wrong category are being corrected
Implementation of working calendar in all projects
One holiday more (now we have 23)
Change of the document for the taxes when you start in the company, (so now it is more correct)
You do not have to sign a voluntary leave in order to change project
We have solved many internal issues
We have improved the internal communication
We have created the health and security committee and the commission of equality
Thanks to our work you now get paid in January or Finiquito, according to the art. 50 in the Convenio.
Our main task is to ensure that everybody do have a job. So questions about how you can get dismissed, is not something that we can help you with.
Another main task is to ensure that the company policy don’t violate any laws or the collective agreement.
We do read all contracts, all papers given to the employees, we translate into English if somebody has problems with
We assist you in any questions you might have about the collective agreement or the Spanish labour law
We answer to all your work related questions you might have
Publicado por
Sección Sindical UGT, Concentrix/Webhelp Barcelona
en
viernes, febrero 15, 2019
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Ubicación:
Barcelona, España
jueves, 7 de febrero de 2019
20/02/2019
Publicado por
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en
jueves, febrero 07, 2019
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Ubicación:
Barcelona, España
miércoles, 6 de febrero de 2019
Vote
VOTE UGT
On the 20th
of February there are elections to the workers committee in Sellbytel
Barcelona.
WHY VOTE UGT?
UGT created the workers committee in 2011, we do
have many years of experience with the company, we know how the company works.
Some of the things we have achieved is:
·
Fixed
contract when you change project
·
No
obligated vacations
·
You
get your settlement on your last working day
·
You
can apply for a permit day to exam in another country, this cannot be denied
·
You
get paid according to art. 50 in the collective agreement
·
We
are at your disposal at any time, you just have to ask
·
You
have your working calendar published before the year starts
UGT IS ALWAYS THERE FOR YOU, WE ARE TRUSTWORTHY AND GIVES YOU ALWAYS CORRECT
INFORMATION AND WE INFORMS YOU ABOUT YOUR RIGHTS, OBLIGATIONS, AND
POSSIBILITIES.
Among our goals are:
·
Seniority
payment
·
Paid
lunch
·
More
vacations days
·
More
breaks
·
More
salary on basic salary and less on bonus
·
Fixed
working hours in contract
·
More
cantinas in Diagonal
·
Longer
permits when you must go abroad
·
Free
coffee/tee/fruits every day
·
No
warnings/sanctions
·
More
and better training
·
Safe
bicycle parking at all offices
WE KNOW THAT
NEGOTIATION + MEDIATION = SOLUTIONS
VOTE UGT
TOGETHER WE ARE STRONG
-----------------------
VOTA UGT
El 20 de
febrero hay elecciones para el comité de empresa
¿POR QUÉ VOTAR A UGT?
UGT creó el comité de trabajadores en 2011, tenemos
muchos años de experiencia con la empresa, sabemos cómo funciona la empresa.
Algunas de las cosas que hemos logrado son:
•
Contrato fijo al cambiar de proyecto.
•
No hay vacaciones obligadas.
•
Usted recibe su pago en su último día laborable
•
Puede solicitar un día de permiso para un examen
en otro país, esto no puede ser negado
•
Te pagan según el art. 50 en el convenio
colectivo
•
Estamos a tu disposición en cualquier momento,
solo tienes que preguntar
•
Tienes tu calendario de trabajo publicado antes
de que comience el año
EN UGT SIEMPRE ESTAMOS PARA TI, SOMO
RESPONSABLES Y TE INFORMARMOS SIEMPRE CORRECTAMENTE SOBRE TUS DERECHOS,
OBLIGACIONES Y POSIBILIDADES.
Entre nuestras metas
están:
•
Pago de antigüedad
•
Hora de comer pagado
•
Más días de vacaciones.
•
Más descansos
•
Más pago en salario básico y menos en bonus
•
horario fijo en el contrato.
•
Más cantinas en Diagonal
•
Permisos más largos cuando debes ir al
extranjero.
•
Café / té / frutas gratis todos los días.
•
No faltas / sanciones
•
Más y mejor formación.
•
Aparcamiento seguro para bicicletas en todas las
oficinas.
SABEMOS QUE NEGOCIACIÓN + MEDIACIÓN = SOLUCIONES
VOTA UGT
UNIDOS GANAMOS TODO
Publicado por
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miércoles, febrero 06, 2019
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Ubicación:
Barcelona, España
viernes, 1 de febrero de 2019
20th of February, elections to the workers committee
On the 20th of February we have elections to the workers committee here in Sellbytel Barcelona.
There will be a election table in each work center, so you don't have to go far. The time it takes to vote is considered as efective working time, and cannot be denied by your boss. But, do remember, you cannot all go on the same time. The time when you go and vote has to be organized.
There will be a election table in each work center, so you don't have to go far. The time it takes to vote is considered as efective working time, and cannot be denied by your boss. But, do remember, you cannot all go on the same time. The time when you go and vote has to be organized.
VOTE UGT IN ORDER TO ENSURE YOUR SALARY
Publicado por
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en
viernes, febrero 01, 2019
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barcelona,
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ELECTIONS,
miembro del comité de empresa,
sellbytel,
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tiempo de trabajo,
ugt
Ubicación:
Barcelona, España
miércoles, 16 de enero de 2019
Salary 2019
Now we have the new salary table for 2019. It will be signed on the 18th of January by UGT and after that it will have to be published on BOE, this take under normal circumstances 3 working days. This means that the Company can have problems with paying according to the new table in the end of January due to the fact that they do not start paying the new salary before it is published on BOE, if so they will pay accordingly in the end of February and here also pay what were missing on the January payment.
Contact us for any doubts you might have.
Contact us for any doubts you might have.
Publicado por
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en
miércoles, enero 16, 2019
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Etiquetas:
barcelona,
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Convenio,
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salary,
sellbytel,
ugt
Ubicación:
Barcelona, España
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